At Book Melbourne Silver Taxi, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your details when you use our taxi services across Melbourne.
Information We Collect
We collect only the information necessary to provide reliable and efficient services. This may include details shared when booking or contacting us.
- Name and contact details
- Pickup and drop-off locations
- Booking preferences and service requirements
- Communication records for customer support
How We Use Your Information
Your information is used solely to manage bookings, deliver services, and improve customer experience. This includes airport transfers, corporate travel, weddings, parcel delivery, event transfers, and winery tours. We may also use your details to respond to enquiries or share service-related updates.
Data Protection and Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Access to data is limited to authorised personnel only, and information is stored securely using standard industry practices.
Sharing of Information
We do not sell, rent, or trade your personal information. Details may only be shared when required to complete a booking or comply with legal obligations.
Cookies and Website Use
Our website may use basic cookies to improve functionality and user experience. These do not collect sensitive personal information.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
Updates to This Policy
This Privacy Policy may be updated periodically. Continued use of our Premium Service indicates acceptance of any changes.