Welcome to Book Melbourne Silver Taxi. By using our website or booking any ride, you agree to the terms outlined below. These conditions are designed to ensure clear communication, fair use, and a smooth experience for every customer.
Service Overview
We provide professional taxi services across Melbourne, including Airport Transfer, Corporate Transfer, Wedding Transfer, Parcel Delivery, Event Transfer, and Winery Tour services. Our Premium Service focuses on comfort, punctuality, and safety.
Bookings and Confirmations
- All bookings are subject to availability at the time of request.
- Details provided during booking must be accurate, including pickup time, location, and contact information.
- We reserve the right to refuse service if incorrect or misleading information is supplied.
Pricing and Payments
- Fares are calculated based on distance, time, and service type.
- Quoted prices may change due to route changes, delays, or customer requests.
- Additional charges may apply for waiting time, tolls, or special requirements such as a Maxi Van.
Cancellations and Changes
- Cancellations should be made as early as possible.
- Late cancellations may attract a fee depending on service type.
- Changes to bookings are subject to driver availability.
Passenger Responsibilities
- Passengers must follow all safety instructions provided by the driver.
- Any damage or excessive cleaning required may result in additional charges.
Liability and Conduct
We take reasonable care to deliver reliable service, but delays caused by traffic, weather, or unforeseen events are beyond our control. By booking with us, you acknowledge and accept these conditions.